What does the Law say?
Disabled people are protected from discrimination by the Equality Act 2010. It makes it unlawful to discriminate against Disabled people and it requires providers of goods and services, public bodies, landlords letting agencies and housing associations to take steps to eliminate the barriers disabled people face.
If you find it difficult or impossible to access a service, if you get fewer choice or benefits from a service compared to others, if you are bullied because of being disabled when you use a service it is very likely you are being discriminated against.
Have you been discriminated against? Take action!
Inclusion London has developed a range of interactive guides to help you challenge discrimination.
The guides look at the following issues:
- Public transport
- Communication support and information in accessible formats
- Physical barriers
- Engaging with public bodies
Each guide is available in BSL and easy read aswell as an interactive PDF and a web page.
These guides include information on what Disabled people should expect from service providers and public bodies, step by step guides on what to do when things go wrong, a tool which will help you to generate complaint letters and information on where to get more help.
Many of us know what the Equality Act says, but it can be difficult to write a letter with legal references. Inclusion London’s interactive templates will do it for you.
If you require support in using the toolkit, please contact us on:
- 020 8925 2435
Find a Solicitor
Inclusion London has put together a comprehensive list of different way to get advice including solicitors firms, charities and other organisations.
- 2nd Floor, Ilford Chambers, 11 Chapel Road, Ilford IG1 2DR