Fairness

Our Mission

One Place East exists to enable disabled people and those with health conditions in Redbridge and across East London to have choices and improved lives.

We deliver our mission by: –

  • Providing accessible information and advice

  • Improving access to services and breaking barriers by facilitating the voice and representation of those with lived experience
  • Delivering direct services supporting people to be healthy, happy and living as part of the wider community
  • Creating sustainable models of peer support
  • Delivering a range of quality training and personal development opportunities

  • Promoting social inclusion and equality

  • Providing high quality, locally focused independent advocacy

Engaging people with lived experience in running our charity and helping to identify needs and models of intervention is fundamental to our governance model. We have introduced a range of ways service users can engage in our work and planning. Many provide training and development opportunities to ensure we invest in identifying and supporting future trustees. Most of our employees are also people with lived experience of disability and health conditions, in line with our values and ethos.

Our Values

Inclusive

We recognise the diversity of our residents, service users, trustees, employees and volunteers and strive to engage them all and treat them fairly and equally.

Accessible

We aim to deliver our activities in a friendly, approachable manner and in ways that reduce barriers to access and fill gaps in local provision.

Empowering

We support and develop the potential of our service users, employees and volunteers.

flexible

We aim to adapt what we do and how we do it to improve the experience and outcomes of service users, volunteers and employees.

Integrity

We demonstrate honesty, fairness, openness and clear boundaries in all we do.

Philosophy

We are a single information and service access point. This enables us to put the person at the centre of everything we do. A holistic approach ensures wefill the gaps in support, other providers leave.

Committment

One Place East is committed to ensuring that all our employees, sessional staff and paid service user representatives and peer supporters are paid the London Living Wage.

Vision

One Place East will be creative and responsive, recognised as the go to charity for support with service users at its heart.

  • 2nd Floor, Ilford Chambers, 11 Chapel Road, Ilford IG1 2DR