What we do

We promote equality and inclusion for disabled people, people with lived experience of mental health problems, long term conditions and people with a learning disability and Autism.

We deliver high-quality, culturally appropriate, accessible services responding to local need and the views of our service users. A key part of our work is challenging the stigma and discrimination that people experience in their everyday lives. We also provide information and signposting.

Advice & Digital Assistance Service: Information and advice for people who need extra help due to their disability, mental health or long term health condition.

Befriending Scheme: Offers social and emotional support to somebody who has become isolated through mental ill health.

Redbridge Dementia Befriending Service: Aims to improve the quality of life of people with dementia both in the community and those in long term care settings.

Hate Crime and Referral Centre: We offer a safe, confidential environment for disabled people who have experienced crime, harassment or abuse because of their: race; religion; sexuality; disability; age; gender identity or mental health condition.

Autism Alert Card: The card will alert the Police, NHS, other emergency services and front line service providers, that the person carrying the card has a condition that may require special attention.

Run Up: A mental health user group whose principal aim is to fight for the rights for everyone affected by mental health conditions. In particular, to ensure that the voices of people with mental health issues are heard; to campaign in order to improve and develop local mental health services; to ensure mental health service users are involved in the planning, development, management and monitoring of services.

One to One Advocacy: Independent and confidential one to one advocacy helps ensure people’s voices are heard and their rights are upheld.

Next Steps Project: The Next Steps Project is all about developing and promoting the skills, confidence and capacity of people with lived experience of mental health problems – in particular to promote a mental health ‘voice’ in the community.

Redbridge & Waltham Forest People’s Parliament: Redbridge & Waltham Forest People’s Parliament are both groups run by and for people with a learning disability. We campaign for the rights of people with a learning disability and speak up and feed back the groups views to services in the borough and suggests changes to services to meet the needs of people with a learning disability.

Service User Engagement: We provide bespoke group advocacy packages including consultations,focus groups and facilitation of service user meetings.

Training Stars: We offer Learning Disability Awareness for staff working in local services, and staff and pupils in schools. We also offer advice and guidance on how to make information accessible for people with a learning disability.

Tea Bar: The Tea Bar at Goodmayes Hospital is run by One Place East. Tea Bar volunteers serve snacks and refreshments to service users, visitors and staff at Goodmayes Hospital.

  • 98-100 Ilford Lane, Ilford IG1 2LD