A report from One Place East and Healthwatch Redbridge
In December 2021, One Place East and the Chair of their Advisory Committee contacted Healthwatch Redbridge as we wanted to raise concerns about the difficulty some patients were having contacting their GP practice and getting an appointment.
Some disabled people and carers were finding that, since the pandemic, lots of GP services have moved online and this has made it difficult for some patients with communication needs.
Why have we written this report?
We wanted to hear from people who have been directly affected by the move by doctor’s surgeries to online and telephone services and the impact this has had on them.
Read our report here:
